Shipping policy

SHIPPING & DELIVERY POLICY

At HapNuts, we work to ensure that your order is packed securely and delivered to you safely.

ORDER PROCESSING

Orders are generally processed and dispatched within 1–2 business days after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next business day.

DELIVERY TIME

After dispatch, orders generally take 3–7 business days to be delivered, depending on the delivery location and courier service.

Delivery timelines may vary due to:

• Remote delivery locations
• Weather conditions
• Public holidays
• Courier or logistics delays
• Unforeseen circumstances

ORDER TRACKING

Once your order has been dispatched, tracking information will be provided wherever tracking is available.

You can use the tracking details to follow the status of your shipment.

DELIVERY ADDRESS

Please make sure that your name, phone number, and complete delivery address are correct before placing your order.

HapNuts cannot be responsible for delivery delays or unsuccessful delivery caused by incorrect or incomplete information provided by the customer.

DELAYED SHIPMENTS

If your shipment appears to be delayed or you have concerns regarding its delivery status, please contact HapNuts customer support with your Order ID.

Our team will assist you and coordinate with the applicable delivery partner where required.

Thank you for choosing HapNuts.