Terms of service

Welcome to HapNuts. By accessing or using our website and purchasing our products, you agree to these Terms of Service.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, weights, packaging information, and other information displayed on our website are accurate.

Product appearance may vary slightly from images due to photography, lighting, packaging updates, or differences in screen settings.

ORDERS

An order placed through our website is subject to successful order confirmation and payment verification.

HapNuts reserves the right to cancel or restrict an order in exceptional circumstances, including suspected fraudulent activity, incorrect pricing or product information, stock availability issues, or technical errors.

PRICING

Product prices displayed on the website may change from time to time.

The applicable price at the time of successful order placement will generally apply to that order, subject to correction of genuine pricing or technical errors.

FOOD PRODUCTS

HapNuts products are food products. Customers should follow the storage instructions provided on the product packaging after delivery.

RETURNS AND EXCHANGES

Due to the nature of food products and hygiene requirements, HapNuts products are non-returnable.

Eligible exchanges may be provided for products that arrive damaged, defective, or are affected during transit, subject to verification and our 7-Day Exchange Policy.

CANCELLATION

Orders may be cancelled only where the order has not yet entered processing or dispatch.

Once an order has been processed or dispatched, cancellation may no longer be possible.

INTELLECTUAL PROPERTY

The HapNuts brand name, logo, product images, website content, graphics, text, and other original materials are owned by HapNuts or their respective owners and may not be reproduced, copied, or used without appropriate permission.

CHANGES TO THESE TERMS

HapNuts may update these Terms of Service from time to time. Updated terms will be published on this page.

By continuing to use our website after an update, you acknowledge the updated Terms of Service.

CONTACT

For questions regarding these Terms of Service, please contact HapNuts through the contact details provided on our website.